Proudly Canadian-owned and operated for over 35 years

FAQs

Is Rancho fully bonded and insured?

Yes, Rancho is fully bonded and insured under the Real Estate Act of British Columbia.

How long has Rancho been in business?

Rancho has served Downtown Vancouver and the Lower Mainland for over 35 years.

How do I become a Resident Manager?

You may submit a resume with cover letter to our office by mail:

Rancho Management Services (B.C.) Ltd.

8th Floor – 1125 Howe Street

Vancouver, BC  V6Z 2K8

How is Rancho different from other Property Management companies?

Rancho differentiates itself from the rest through “The Rancho Difference” principles:

  • We provide a higher level of service than our competitors
  • We provide the most professional property management service
  • We have had same Canadian Owners for over 35 years
  • We train all our own Property Managers
  • Neighbourhood Bike Patrols to help ensure the safety of our clients and their homes
  • Residents of Rancho managed buildings gain exclusive access to our Rancho Benefits Program
  • Superior communication with our clients is facilitated through exclusive services like our CARE Program
  • We leverage technology to improve our services continually.  Experience the Rancho Difference and enjoy web access to:
    • myRanchoStrata – easy access to strata documents such as minutes and bylaws. Recently, we made improvements by allowing owners to change their mailing address, phone number, email address and banking information
    • RService – easily check availability and book amenities in your buildings
    • INQFlow – electronically retrieve, view and approve invoices
    • Strata A/R Online – access individual statement of account online

Can Rancho save me money through its volume discount?

Yes! Rancho has an extensive trades list which allows for savings in items such as waste management, and insurance.

Does Rancho manage individual units on a rental basis?

Yes! Rancho has a rental management division dedicated to providing rental services to individual units. To get more details about our Rental service, please go back to the Home Page and click on the Rental tab.

How does Rancho handle meeting minutes?

Rancho provides meeting minutes to Strata Council 2-3 business days after the day of the meeting. Once approved for distribution by Council, the minutes are distributed and made available to Owners online via our website.

Does a Strata Corporation need to have its financial statements audited?

The Strata Property Act does not require financial statements to be audited, however, Rancho recommends an audit by a reputable CA or CPA firm for larger strata corporations. 

Does Rancho have 24-hour Emergency Services?

Yes! A Rancho Property Manager is available 24 hours a day, 7 days a week to handle all of your building’s emergency needs.

How often are financial statements prepared?

Rancho’s accounting department issues financial statements on a monthly basis (or within thirty days of the following month).  

Does Rancho conduct project inspections?

Yes, Rancho conducts strata inspections at least once every two weeks, or as necessary. This is to ensure that there is sufficient follow up on any problems in the building.